FAQs
Below are the most common questions we are asked by our students. If you have a question you can't find an answer for in the list below then feel free to contact our support team with any questions you may have by email support@amazing.edu.au or calling 1300 707 058.
How much will I have to pay for the course?
Course Fees
For a copy of Amazing Education and Training’s Fees, please refer to the Course Fees Document
How do I enrol in a course?
Course Enrolment
If you’ve read over these Frequently Asked Questions and looked over the information about the course you are interested in, then you’re ready to begin the application process.
Prospective students must complete and submit the Enrolment Expression of Interest Form.
ENROL NOW
Amazing Education & Training will confirm that the Enrolment Form has been completed correctly and ask the prospective student for further information if required.
You will need a Unique Student Identifier (USI) to complete the online enrolment. Amazing Education & Training will verify the USI provided by the prospective student on the Enrolment Form using the Australian Government’s USI website.
CREATE YOUR OWN STUDENT USI
When your completed Enrolment Form is received, it will be assessed to confirm if you are eligible for QLD Government Funded Program and someone from Amazing Education & Training will be in contact to notify you.
Feel free to contact our support team if you require any further assistance (follow the link below).
ENROLMENT ENQUIRIES
What is Recognition of Prior Learning (RPL)?
Recognition of Prior Learning (RPL)
Recognition of Prior Learning (RPL), is a process for giving students a credit for units in which they have acquired skills, knowledge and experience.
Recognition of Prior Learning will be given to students for competencies they may have acquired through formal, non-formal and informal learning if the Amazing Education & Training assessment process determines they meet the requirements specified in the relevant training package or accredited course. An Amazing Education & Training trainer and assessor will advise a student of the RPL process, application and evidence requirements, possible outcomes and indicative timeframes.
RPI ENQUIRIES
How do I become a trainee or apprentice?
Traineeships & Apprenticeships
Amazing Education & Training provide Traineeship and Apprenticeship study options for students who have already secured employment within an approved education and care service. These pathways may attract Government subsidies. Traineeships and Appreticeships will be arranged by your employer; or by accessing the Queensland government website (follow the link below).
QLD GOVERNMENT TRAINEESHIP & APPRENTICEHIP INFORMATION
Feel free to contact our support team if you require any further assistance (follow the link below).
TRAINEESHIP & APPRENTICESHIP ENQUIRIES
How long does it take to complete a qualification?
Course Duration
Amazing Education & Training offer online courses with flexible study periods, no set deadlines or start times. This way you can structure your study around your personal needs for a better outcome. The duration of each course along with more detailed course infomration is presented in the course guide of the course in which you wish to enrol.
CHC30121 certificate III in Early Childhood Education and Care course is a maximum of 18 months.
CHC50121 Diploma of Early Childhood Education and Care course is a maximum of 24 months.GET YOUR FREE COURSE GUIDE
COURSE DETAILS FOR CERTIFICATE III (CHC30121)
COURSE DETAILS FOR DIPLOMA (CHC50121)
If I wish to discontinue my studies will I receive a refund?
Course Fee Refunds
If payment has been made and Amazing Education & Training terminate the training and assessment arrangement early; or fails to provide the agreed services.*
The student will be entitled to a full refund of the payment if the training to which the payment relates has not yet commenced or a proportionate refund if the training has commenced. Students are not required to apply for a refund under these circumstances. The RTO will instigate the refund process. The refund amount will be paid to the student within 14 working days.
* A student is not entitled to a refund if the student has had their enrolment cancelled as a result of a breach of the Code of Conduct.
REFUND POLICY ENQUIRIES
If I'm studying with another RTO can I transfer mid-course?
Mid-course Transfers
You can transfer anytime to continue to study with Amazing Education & Training and receive a credit transfer for the units you have successfully completed with another RTO.
MID-COURSE TRANSFERS ENQUIRIES
How do I apply for Government Funding?
Government Funding Applications
There are eligibility requirements associated with funding contributions, you can find more information on funding options in the Course Guide for the course you wish to enrol in or on our Government Funding Page.
To see if you qualify for funding, please complete the eligibility form
GOVERNMENT FUNDING ENQUIRIES
Are your courses conducted online or classroom based?
Online or classroom based courses...
At Amazing Education & Training we offer both online and classroom (face to face) study. Both options provide their own benefits to our students and deliver high quality education outcomes. Our courses also offer flexible and mixed delivery study options along with on the job for existing workers and Trainees and Apprentices.
Where is Amazing Education & Training located?
Where can you find us...
Amazing Education & Training is located at 1 Tallebudgera Creek Road in Burleigh Heads, Queensland (M1 Exit 89).
How old do I need to be to enrol?
Minimum age to study...
The minimum age for enrolling into either of our Certificate III or Diploma courses is 15 years.
Can I work in the childcare industry without a Certificate III or Diploma?
Qualifications required to work in childcare...
Under Commonwealth Legislation you must be studying or have completed a minimum CHC30121 Certificate III in Early Childhood Education and Care or CHC30113 Certificate III in Early Childhood Education and Care in order to be working in the childcare industry.
I work in the childcare industry and hold a Certificate III, how can I upgrade to a Diploma?
Upgrading to a Diploma
- If you are eligible and your employer is supportive of your upgrade our friendly team can talk to you and your employer about funded apprenticeship Diplomas.
- If you are eligible there may be funding available for you to complete a Diploma under the Queensland Government funded HLS (Higher Level Skills) program.
- The Certificate III to Diploma Upgrade is also offered under Fee for Service with easy options and interest fee payment plans available.
UPGRADE TO DIPLOMA ENQUIRIES
Is Amazing Education & Training like a TAFE?
Are we like a TAFE?
Amazing Education and Training PTY LTD is a Nationally Recognised Training Organisation (RTO) registered ASQA (Australian Skills Quality Authority) – RTO 41123.
Amazing Education and Training is also a Preferred Quality Supplier (PQS) contracted by the Queensland State Government to deliver programs such as User Choice (Apprenticeships and Traineeships), Certificate III Guarantee, Higher Level Skills training.
Amazing delivers quality education and training and learners are awarded qualifications that are the same as TAFE throughout Australia.
How long has Amazing Education & Training been operating for?
Our experience...
The Directors of Amazing Education & Training have over 40 years’ experience in the services industry. Dr Laurel Scanlan and her husband Joe Scanlan have over 10 years’ direct experience in the childcare industry and are current active owners and operators of two Head Start Children’s Centres. Amazing Education & Training is a family owned and operated company which is advantageous to its learners knowing and ensuring that the RTO is closely industry aligned.
I’ve already started a Certificate III or Diploma, can Amazing help me complete?
Finishing your course with us...
Yes, we sure can. Amazing Education & Training can assist you in completing your qualification. You will receive Credit Transfers for any units of competency that you have completed with another Registered Training Organisation. In addition to Credit Transfers you will receive a reduction in fees for the credits you have already received.
I've worked in the industry for years, do you offer Recognition of Prior Learning (RPL)?
Do we offer RPL?
Yes. Our team of professional and accredited Trainers and Assessors can work with your current and past employers to gather evidence of the skills and knowledge that you have gained on the job with your years worked within the industry.
I don’t live on the Gold Coast, can I still train with Amazing Education & Training?
Don't live close to campus...
Yes, if you are an existing worker in the childcare industry we offer flexible delivery options including regular on the job site visits by our friendly Trainers and Assessors.
We also offer high quality online study options regardless of where you live.
I am studying Year 11 and would like to commence my Certificate III, can you help?
High school student study options...
Amazing Education & Training is a Preferred Quality Supplier (PQS) with the Queensland Department of Education and Training and we can assist you in possible options including School-Based Traineeships or Apprenticeships as well as in school delivery throughout year 11 and 12.
I am an owner/operator of a childcare centre how can Amazing Education & Training help me?
Childcare centres...
Amazing Education & Training can assist your centre in the following ways:
- Being your preferred SRTO (Supervising Registered Training Organisation) for your Apprentices or Trainees either existing or new.
- We work with all Queensland Secondary Schools to source and find dedicated and enthusiastic School-Based Apprentices and Trainees for your business.
- We can offer your existing staff options to complete their CHC30121 Certificate III in Early Childhood Education and Care or upgrade your certified Certificate III staff to a CHC50121 Diploma of Early Childhood Education and Care and accessing government funding where eligible to do so. Employer incentives may also be available through the Australian Apprenticeship system. For centre Directors, Educational Leaders and Group Leaders we also offer skill set upgrades to assist in the professional development of your already experiences and qualified staff.
I'm currently unemployed, how can Amazing Education & Training help me?
Job seeker assistance...
If you are a Queensland resident and have not completed a Diploma Qualification or higher you may be eligible for Certificate III Guarantee or Higher Level Skills Funding under the Queensland Government. These courses are heavily subsidised, please speak to your employment consultant from your job provider to contact our Amazing Education & Training team to complete an expression of interest for one of our courses.
I am a Queensland Secondary School Teacher, how can Amazing Education & Training assist my school?
VET Programs
As a quality RTO with a Preferred Quality Supplier status with the Queensland Department of Education and Training we can work with your school and local industry employers in your region to assist your students to access employment through School-Based Apprenticeships and Traineeships.
Due to the CHC30121 Certificate III in Early Childhood Education and Care currently not being funded under VETiS, we offer a generously discounted fee for service option for our qualified Trainers and Assessors to deliver within your school, or alternatively if your school has experienced and qualified teachers your school may be able to deliver the training and assessment with our quality resources and certification.
I recently finished Year 12, am I eligible for fee free training?
Year 12 Fee Free Training...
Yes, you may be eligible for Fee Free training under the Certificate III Guarantee program. Please see the following link to check your availability.
YEAR 12 FEE FREE TRAINING
What our students are saying
"Most of our new hires come through Amazing Education. It’s great for us because we can choose students who are willing to learn and have really excelled throughout their training. These students already know our centre’s policies and procedures, so they can fit right into our daily operations from day one."
“Such an easy and manageable way to study with flexible, encouraging trainers.”
“I have just completed my diploma with Amazing Education and couldn’t be happier. I have had the most amazing trainer who has given me unconditional support the entire time and pushed me to strive for the best!”
“A huge thank you and applause to my wonderful trainer Penbe for helping me throughout my course. She is a helpful, lovely and supportive trainer. Love to give her 5 stars.”
“A big shout out to Penbe for being an excellent tutor. She is a great trainer, and I am always looking forward to her visits!”
“Studying with Amazing was, well, amazing! My trainer Hayley came to the centre every month, giving valuable feedback and lots of encouragement. She has a wealth of knowledge in the industry and inspired me to be the best educator I can be.”